CLS, the parent company of Novacom Europe BV, is rationalizing operations and transferring all activities provided by Novacom Europe under the Trailermatics brand to its Fleet Business Unit.
Upon the completion of the transfer, CLS, and specifically, its Fleet Business Unit will take over all responsibilities for your fleet ensuring business continuity.
The team has deep knowledge of the trailer hardware range, platform, reports, and specific integrations keeping you connected and delivering critical asset information. They know the trailer business.
This process is being coordinated with the existing team and will be completed before 31/12/2021. Prior to this date you will be duly informed about your new contact person.
Full technical, sales and administrative support will be provided by the respective teams in France. All local partners workshops and factory arrangements will continue to be available to you.
For any requests, please contact us through the usual email addresses below:
- For technical support reach out to: support.fleet@groupcls.com
- For billing support reach out to: salesadmin.fleet@groupcls.com
In addition, for any other questions, do not hesitate to contact Frederic Centis, Fleet BU Director, or Stephanie Limouzin, CLS Chief Business Officer.
We thank you for continuing to be a valued customer. Our priority is ensuring you are happy with our service. We hope you will let us know if there is anything we can do better to ensure our ongoing partnership.
Yours sincerely,
Christophe Vassal
President of CLS
